69555-Mohamed

Summary/Objective:
Mohamed Yehia Makhlouf is an IT professional experienced in providing technical solutions to various companies. He excels in creating technical documentation, troubleshooting infrastructure issues, and managing Windows servers.

Work Experience:

Feb 2023 - Aug 2023:

Outsourced IT solutions provider.
Responsibilities:
Creating technical documentation.
Troubleshooting and resolving infrastructure issues.
Upgrading and configuring hardware and software.
Installing and managing Windows servers.
Ensuring antivirus protection and system availability.
Sep 2022 - Feb 2023:

Help Desk at United Group.
Responsibilities:
Troubleshooting infrastructure issues.
Assisting with network administration.
Setting up new systems and applications.
Performing remote troubleshooting.
Backing up servers regularly.
Aug 2023 - Current:

Alsharif Beauty & Deborah.
Responsibilities:
Creating domains and installing ERP systems.
Supporting multiple branches.
Backing up servers using Veeam.
Managing email servers.
Educational Background:

Bachelor's degree in Management Information Systems from Theba Academy, with a GPA of 2.91 (Good).
Skills:

A+
N+
CCNA
MCSA
Domain Controller (DHCP, DNS, GPO, RDS, IIS)
C panel
 

Publications/Presentations: (Not provided)

Professional Memberships/Affiliations: (Not provided)

Career Progression:
Mohamed has progressed from a Help Desk role to a System Administrator position, and currently works as a domain creator and ERP system installer.

Consistency and Accuracy:
The CV demonstrates consistent roles in IT support and system administration, with a focus on technical troubleshooting and server management.

Strengths:

Strong technical skills in server management and troubleshooting.
Experience in creating technical documentation.
Ability to support multiple branches and users remotely.
Areas for Improvement:

Limited details provided on achievements, awards, publications, and professional memberships.
Could include more specific examples of projects or accomplishments in each role.
Soft Skills:

Creative problem-solving
Effective team player
Time management
Communication skills

Professional Summary:
Mohamed Yehia Makhlouf is an IT professional with a Bachelor's degree in Management Information Systems and a proven track record in technical support and system administration. With expertise in troubleshooting, server management, and documentation, he is adept at resolving infrastructure issues and ensuring system availability. Mohamed's career progression reflects his commitment to continuous learning and improvement in the IT field.