06097-Karim

Summary/Objective:
Karim Mohamed Abdu is a detail-oriented and level-headed professional with a strong background in procurement, customer service, and content moderation. Fluent in both Arabic and English, he excels in negotiation, communication, and multitasking. Karim's employment history demonstrates his ability to effectively manage procurement processes, handle customer complaints, and supervise teams.

Work Experience:

Procurement Specialist

Al-Ahly Medical Company (2023 — Present)
Purchases goods and services while ensuring quality and quantity at the lowest total cost.
Builds and maintains partnerships with suppliers to minimize delivery lead times.
Plans, executes, and monitors the purchasing process.
Customer Service Representative

Noon E-commerce (2021 — 2023)
Addresses customer complaints and provides solutions to ensure resolution.
Assists customers with orders, refunds, and exchanges, ensuring satisfaction.
Informs customers of promotions and deals.
Content Moderator

Roots (2020 — 2021)
Assists team leader in managing and improving team performance.
Monitors live streams and videos, preparing reports and supervising processes.
Customer Service Representative

Uber (2019 — 2020)
Provides assistance to customers and resolves complaints.
Follows communication guidelines and company policies.
Educational Background:

Bachelor of Science in Business Administration from the University of Wales & Modern University For Technology And Information, Egypt (2015 — 2019), with a major in Finance and a GPA of 2.82 (Very Good).
Skills:

Negotiation
Attention to detail
Communication
Microsoft Office proficiency
Teamwork
Multitasking
Achievements/Awards:

Not specified.
Publications/Presentations:

Not specified.
Professional Memberships/Affiliations:

Not specified.
Career Progression:

Demonstrates progression from customer service roles to procurement specialist, showcasing adaptability and growth.
Consistency and Accuracy:

Provides clear descriptions of roles and responsibilities, showcasing consistency and attention to detail.
Strengths:

Strong negotiation and communication skills.
Detail-oriented approach to procurement and customer service.
Ability to multitask and work effectively in team environments.
Areas for Improvement:

Could include achievements, awards, publications, or professional affiliations to enhance the profile.
Soft Skills:

Level-headedness
Attention to detail
Multitasking
Teamwork
Communication
Professional Summary:
Karim Mohamed Abdu is a skilled professional with a diverse background in procurement, customer service, and content moderation. With a solid educational foundation in business administration and finance, Karim brings strong negotiation, communication, and multitasking abilities to his roles. His track record of effectively managing procurement processes and resolving customer complaints demonstrates his commitment to quality and excellence. Karim's fluency in both Arabic and English further enhances his ability to collaborate and communicate effectively in multicultural environments.